An Effective Management tip on, When Not to Speak Up.
“More often than not, we remain silent when we should speak up. However, there are times when you should remain silent. Here are a few:
• If the problem is small, won’t happen again, and you know the other person already feels bad, you probably don’t need to say anything.
• If the problem doesn’t have a significant impact, don’t say anything.
• If you’re part of a leadership team and you’re the only one who cares about a certain issue—or is at least willing to confront it—take preparatory steps. Talk to your peers. If you’re still the “Lone Ranger,” tell your team that you are about to set a new standard (give them a warning), then do it.”
- Taken from Crucial Confrontations
Ofcourse, the bigger problem faced by corporate world today is keeping silent when one should be speaking up. Other than the above quoted paragraph, that’s what the rest of the books Crucial Confrontations and Crucial Conversations, deal with; ie how to speak up effectively when faced with situations that involve broken agreements, poor performance, or any scenario which involves high stakes, while emotions are running strong and there are a differences of opinions. Both Crucial Crucial Confrontations and Crucial Conversations are brilliant books, I recommend them highly.
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